A well known hotelier in Bangalore running his catering services serving 5000+ people a day from top MNC and Indian corporate. Few months back he decided to venture into chain of restaurant. Being in the market for so long and having a successful business customer had accepted that some issues are professional hazards and there nothing that could be improved about it. That is when our Business consulting team met the customer to understand his real challenge. It was clear that technology adaption for real time updates and improving some of the processes to manage labor force well was the need of the hour.
We identified that one of the issues was to take control of highest recurring expenses which was the major customer pain area of labor management Our advisory troupe worked for a month to enable few changes to systems and processes. Based on our advice changes were implemented successfully. Our simple-to-adopt techniques helped really well in mobilizing his workforce. These techniques are specially designed to have the right staffing in the right place, bringing balance to labor costs and real-time updates about his business for quick decision support.
Finally this is what he says
“ I am happy and surprised that by adapting customized industry business techniques and simple technology practices has actually improved the way I do my business. I can now do much more in my business and with ease . I am really thankful to SAT for understanding my pain areas and coming up with such simple workable solutions for me. “
Bharat N, owner